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Re: SS4000-E 100% Full Can't access data, enable FTP, or SSH

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Marcop300,

 

I don't know if this will help and it's been a long time since I worked with the Intel® Entry Storage System SS4000-Es. I went through some old archives I had and put this together. Accessing the SS4000-E by the serial port requires root level command line access. If you are unfamiliar with Linux command line use, we recommend that you do not attempt to use this. A command error at root level access can cause unrecoverable damage to the file system. If you choose to use the instructions here, you're on your own. The Intel® Entry Storage System SS4000-E reached end of interactive support status nearly two years ago.

 

1) Connect to SS4000 via serial port

  a. Acquire DH-10 to DB-9 serial cable

  b. Power off the system and remove SS4000 cover

  c. Attach the DH-10 connector to the SS4000 serial port (behind the DIMM socket)

  d. Attach the DB-9 connector to your computer

  e. Configure HyperTerminal

    i. Use appropriate COM port

    ii. 115K bits per second, 8 Data bits, No Parity, 1 Stop bit and No Hardware flow control

    iii. Power on the system and you should see the boot process the HyperTerminal screen. Allow the boot to complete and the system to reach a steady state.

    iv. Press Enter to get a login prompt.  It may take up to 30 seconds for the prompt to appear

    v. Log in as root, password storage

2) To copy files, insert a USB stick into one of the USB ports on the back of the SS4000. The USB stick will mount automatically

  a. The top USB port will mount as usbdisk1, the bottom usbdisk2

3) Move files to the USB stick

  a. Navigate to the folder with the data to be moved to the USB stick. Example: cd: /nas/NASDisk-00002/public (this maybe different for your system)

    i. The ls command will list the contents of the current directory so you can see what is there

  c. Move files. Example: mv /nas/NASDisk-00002/public/myfiles.txt /nas/usbdisk2

 

The too full condition on the SS4000 is a difficult position to be in. I don't know if removing files from the system will actually free the space.

 

Regards,

John


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