Hi Sylvia,
I had already scoured the threads and had tried everything listed in there. Additionally I had already stated that I had tried those things in my first post. The only applicable things from that post were to remove the BIOS recovery jumper (not successful) and to remove all power and battery (also not successful).
Also, like I stated in my post the board is working, but it deviates from its own stated product literature in how it operates. This should be changed in either the board or the documentation, preferably in the Board BIOS as it is clearly not operating as they stated in the product manual.
Why would I replace the unit with another unit when it is clearly a design issue? I'd just receive another unit that functions exactly the same way the first one operates. I work for Intel and I've been in the lab enough to know the difference between a defective board and a design error.
-Reed