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Windows has stopped this device because it has reported problems. (Code 43)

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When I follow the getting started guide and plug the first usb cable in, it says I should wait a few seconds (30 or so) and I should see the Edison show up as a device similar to how an SD card would show up.  This doesn't happen.  On windows based computers (I've tried multiple) I get "Windows has stopped this device because it has reported problems. (Code 43)".   On Mac it doesn't show up either, but I don't get any error messages... LOL.

 

What am I doing wrong?

 

Thanks


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